# Heathrow cyber-attack: Airports warn of second day of disruption *Canonical page:* https://truthscore.com/source/8d178051 *Machine twins:* https://truthscore.com/source/8d178051.md · JSON at https://truthscore.com/api/v1 Publisher: BBC News · published 2025-09-21 · read 2026-09-08 Original: https://www.bbc.com/news/articles/cwy88857llno *A source is testimony, not proof. The document itself is never republished here.* ## Who is named (17) - [Berlin Brandenburg Airport](https://truthscore.com/entity/201caa8e) - [Virgin Atlantic](https://truthscore.com/entity/23116131) - [Eurocontrol](https://truthscore.com/entity/23f722da) - [Naomi Rowan](https://truthscore.com/entity/46578cd9) - [Brussels Airport](https://truthscore.com/entity/53fba869) - [Dublin Airport](https://truthscore.com/entity/5db0afbf) - [Crowdstrike](https://truthscore.com/entity/7b5fdbff) - [National Cyber Security Centre](https://truthscore.com/entity/7cc8510d) - [Air France](https://truthscore.com/entity/893bcd9b) - [Heidi Alexander](https://truthscore.com/entity/9379b824) - [RTX](https://truthscore.com/entity/99d03d90) - [Cork Airport](https://truthscore.com/entity/a8fca8e3) - [Muse software](https://truthscore.com/entity/b741c003) - [British Airways](https://truthscore.com/entity/d54b3eb2) - [check‑in and baggage system](https://truthscore.com/entity/e236f549) - [European Commission](https://truthscore.com/entity/e54e13dc) - [Heathrow Airport](https://truthscore.com/entity/f7b57990) ## What it added - [A cyber‑attack knocked out a check‑in and baggage system at several European airports including Heathrow.](https://truthscore.com/claim/d7af01ed) > Air travellers are facing another day of disruption at several European airports including Heathrow, after a cyber-attack knocked out a check-in and baggage system. - [Hundreds of delays occurred on Saturday after the software used by several airlines failed, with affected airports boarding passengers using pen and paper.](https://truthscore.com/claim/1876232f) > There were hundreds of delays on Saturday after the software used by several airlines failed, with affected airports boarding passengers using pen and paper. - [Brussels Airport had no indication yet when the system would be functional again and had asked airlines to cancel half their departing flights for Monday.](https://truthscore.com/claim/7c9cbe2b) > Brussels Airport said it had "no indication yet" when the system would be functional again and had asked airlines to cancel half their departing flights for Monday. - [RTX was aware of a cyber‑related disruption to its system in select airports and hoped to resolve the issue quickly.](https://truthscore.com/claim/b96ba6db) > RTX, which owns software provider Collins Aerospace, said it was "aware of a cyber-related disruption" to its system in "select airports" and that it hoped to resolve the issue as quickly as possible. - [RTX identified its Muse software as the system that had been affected.](https://truthscore.com/claim/fd31c3ad) > It identified its Muse software - which allows different airlines to use the same check-in desks and boarding gates at an airport, rather than requiring their own - as the system that had been affected. - [RTX has not disclosed what went wrong or how long the outage will last, and said on Sunday it will provide details as soon as they are available.](https://truthscore.com/claim/9b0f139e) > The company has yet to disclose what went wrong or how long it expects the outage to last, but said on Sunday it will "provide details as soon as they are available". - [Only manual check‑in and boarding are possible due to a cyberattack against Collins Aerospace.](https://truthscore.com/claim/002c398f) > Brussels Airport said only manual check-in and boarding are possible "due to a cyberattack against Collins Aerospace". - [Disruption would continue into Monday because Collins Aerospace is not yet able to deliver a new secure version of the check‑in system.](https://truthscore.com/claim/a41aaed9) > It added disruption would continue into Monday "because Collins Aerospace is not yet able to deliver a new secure version of the check-in system". - [Heathrow said on Sunday that efforts to resolve the issue were ongoing.](https://truthscore.com/claim/d1d14950) > Heathrow said on Sunday that efforts to resolve the issue were ongoing. - [Heathrow declined to say whether the issue was a cyber attack.](https://truthscore.com/claim/330c76a2) > It declined to say whether or not the issue was a cyber attack. - [Heathrow apologised to those who had faced delays and stressed that the vast majority of flights have continued to operate.](https://truthscore.com/claim/4dab57dc) > It apologised to those who had faced delays but stressed "the vast majority of flights have continued to operate", urging passengers to check their flight status before travelling to the airport and arrive in good time. - [Around half of the airlines flying from Heathrow were back online in some form by Sunday, and British Airways has been using a back‑up system since Saturday.](https://truthscore.com/claim/906ba1ec) > The BBC understands around half airlines flying from Heathrow were back online in some form by Sunday - including British Airways which has been using a back-up system since Saturday. - [Some airlines were still boarding passengers manually and there was no indication on how long the electronic outage would last.](https://truthscore.com/claim/4bb3e6f2) > A Berlin Airport spokesperson told the BBC some airlines were still boarding passengers manually and it had no indication on how long the electronic outage would last. - [There have been more cancellations across Heathrow, Berlin and Brussels on Sunday than throughout Saturday, though not all are due to the cyber‑attack.](https://truthscore.com/claim/b3ce4da5) > There have already been more cancellations across Heathrow, Berlin and Brussels so far on Sunday than throughout Saturday, according to flight data firm Cirium, though not all of these are due to the cyber-attack. - [Hours‑long queues occurred on Saturday and 47% of Heathrow's departing flights were delayed.](https://truthscore.com/claim/970fd9d8) > There were hours-long queues on Saturday and some 47% of Heathrow's departing flights were delayed, according to flight tracker FlightAware. - [By Sunday afternoon, the number of delayed flights from Heathrow had fallen from Saturday levels.](https://truthscore.com/claim/eb6bd37c) > By Sunday afternoon, FlightAware data showed the number of delayed flights from Heathrow had fallen from levels seen on Saturday. - [Virgin Atlantic was aware of a technical issue impacting check‑in systems at a number of airports including London Heathrow which may result in some delays to…](https://truthscore.com/claim/9b232467) > Virgin Atlantic, which operates from Heathrow, said it was "aware of a technical issue impacting check-in systems at a number of airports including London Heathrow which may result in some delays to departures". - [All Virgin Atlantic flights are scheduled to depart as planned.](https://truthscore.com/claim/6e71da7f) > It added that "currently all Virgin Atlantic flights are scheduled to depart as planned". - [Naomi Rowan and her dog Dusty are staying in a hotel after their Air France flight from Heathrow on Saturday was affected by the cyber attack.](https://truthscore.com/claim/b1daad51) > Naomi Rowan, from Sudbury in Suffolk, was supposed to be moving to Costa Rica with her dog Dusty, but both are now in a hotel after their Air France flight from Heathrow on Saturday was affected by the cyber attack. - [Staff were boarding passengers with pen and paper due to the outage but were unable to board Dusty without the electronic system.](https://truthscore.com/claim/8607ca85) > "I had a cry, booked a hotel and managed to get through to Air France on WhatsApp, who say the next available flight for me is Monday," she said. - [Air France said the next available flight for Naomi Rowan is Monday.](https://truthscore.com/claim/34df98b8) > "I had a cry, booked a hotel and managed to get through to Air France on WhatsApp, who say the next available flight for me is Monday," she said. - [Airline operators were asked to cancel half their flight schedules to and from the airport until 02:00 on Monday due to the disruption.](https://truthscore.com/claim/be926e07) > Europe's combined aviation safety organisation, Eurocontrol, said airline operators had been asked to cancel half their flight schedules to and from the airport until 02:00 on Monday due to the disruption. - [Dublin Airport expected to operate a full schedule on Sunday despite persisting technical issues and some airlines checking in manually.](https://truthscore.com/claim/0cc93a86) > Meanwhile, Dublin Airport said that while the technical issues persisted and some airlines were continuing to check in manually, it was expecting to operate a full schedule on Sunday. - [Passengers are advised to contact their airline directly for updates on their flight.](https://truthscore.com/claim/5141aec2) > A spokesperson told the BBC: "Passengers are advised to contact their airline directly for updates on their flight." - [Cork Airport experienced a minor impact from the cyber‑attack.](https://truthscore.com/claim/6f03a69a) > Dublin Airport previously said that Cork Airport, which is owned by the same parent company, had experienced a "minor impact" from the cyber-attack - but Cork Airport has since said it has faced no disruption with all services operating as normal. - [Cork Airport has faced no disruption and all services are operating as normal.](https://truthscore.com/claim/1cfa2ea0) > Dublin Airport previously said that Cork Airport, which is owned by the same parent company, had experienced a "minor impact" from the cyber-attack - but Cork Airport has since said it has faced no disruption with all services operating as normal. - [Berlin Brandenburg Airport is asking travellers to use online or self‑service check‑in instead of the desks while the outage is ongoing.](https://truthscore.com/claim/ab072767) > Berlin Brandenburg Airport is asking travellers to use online or self-service check-in instead of the desks while the outage is ongoing. - [There were 12 cancellations in and out of Berlin Brandenburg Airport on Saturday, and delays were generally less than 45 minutes.](https://truthscore.com/claim/1b8da36f) > It said there had been 12 cancellations in and out of the airport on Saturday, but that delays were generally less than 45 minutes. - [The National Cyber Security Centre was working with Collins Aerospace, affected UK airports, the Department for Transport and law enforcement to fully…](https://truthscore.com/claim/666ff66a) > A National Cyber Security Centre spokesperson said on Saturday that it was working with Collins Aerospace, affected UK airports, the Department for Transport and law enforcement to fully understand the impact of the incident. - [The European Commission is closely monitoring the cyber‑attack and says there is no indication it has been widespread or severe.](https://truthscore.com/claim/25ea8669) > The European Commission, which plays a role in managing airspace across Europe, said it was "closely monitoring the cyber-attack", but that there was no indication it had been "widespread or severe". - [Heidi Alexander is aware of the incident and is getting regular updates and monitoring the situation.](https://truthscore.com/claim/cc7c38b8) > Transport Secretary Heidi Alexander also said she was aware of the incident and was "getting regular updates and monitoring the situation". - [In last July, a global IT crash caused by a faulty software update from Crowdstrike disrupted aviation and grounded flights across the US.](https://truthscore.com/claim/5c146846) > It was only last July that a global IT crash due to a faulty software update from cybersecurity firm Crowdstrike caused disruption to aviation, grounding flights across the US. - [Analysts said the incident highlighted how the industry could be vulnerable to issues with digital systems.](https://truthscore.com/claim/1bc8dda4) > Analysts said at the time that the incident highlighted how the industry could be vulnerable to issues with digital systems. ## What it cost Reading this document into the graph cost $0.01.